Privacy policy

Document last updated on May 22, 2024

RandomCoffee is an online solution created by Random Team that facilitates connections between coworkers within an organisation (the “Service“).

This Privacy Policy describes how your data is processed, used and shared when you use the Service.

The Service is intended for use by organisations and in accordance with their instructions and is provided to you by your employer or other organisation that has authorised your access to, and use of, the Service (your “Organisation”).

The Service is provided by your Organisation and is governed by this Privacy Policy and the Terms of Service. Your Organisation may provide additional Terms of Service or policies.

Your Organisation is responsible for and administers your RandomCoffee account (“Your Account“). Your Organisation is also responsible for the collection and use of any data that you submit or provide through the Service and such use is governed by the terms your Organisation has in place with Random Team.

In addition to this Privacy Policy, your Organisation may have additional policies or codes of conduct which will apply in relation to your use of the Service.

If you have any questions about your use of the Service, please contact your Organisation.

1. What data is processed ?

The following data is processed when you, your colleagues or other users access the Service:

  • your contact information, such as full name and email address;

  • your work title, department information and other information related to your work or Organisation;

  • information that you provide when you or your Organisation contact or engage platform support regarding the Service.

We also automatically collect certain information provided by your browser or operating system through the Service, such as your Internet protocol (IP) address and other browser or device identifiers, browser type, operating system, crash data, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, information about your activities and actions (such as the links that you click and pages that you view) within the Services and other standard server log information.

2. How is this data used?

Your Organisation will share the information that it collects with Random Team, as the provider of the platform, in order to allow Random Team to provide the Service to you following instructions from your Organisation.

The data is also used to support the Service for your Organisation and other users and in accordance with any other instructions from your Organisation. Examples of such use include:

  • enhancing the security and safety of the Service for your Organisation and other users, such as by investigating suspicious activity or violations of applicable terms or policies;

  • developing new tools, products or services within the Service for your Organisation;

  • to identify and fix bugs that may be present;

  • and conducting data and system analytics, including research to improve the Service.

We also guarantee that the use of Google user data is limited to the practices disclosed in this document and is conform with Google’s Limited use requirements

3. Disclosure of data

Data is shared with our partner companies that are essential to provide the Service:

Our partners securely store and process your data in the EU and in North America.

We also work with several sub-processors used for providing an optimal Service :

4. What are your data protection rights?

You are entitled to the following data protection rights:

The right to be informed – This means that anyone processing your data must make clear what they are processing, why, and who else the data may be passed to.

The right to access – You have the right to request copies of the data about you processed for the use and the support of the Service.

The right to rectification – The right to have your data corrected if what is held is incorrect in some way.

The right to erasure – You have the right to request the erasure of the data processed for the use and the support of the Service, under certain conditions.

The right to restrict processing – You have the right to request the restriction of the processing of your data for the use and the support of the Service, under certain conditions.

The right to data portability – You have the right to request for copies of the data processed for the use and the support of the Service in a structured, commonly-used and machine-readable format.

The right to object to processing – You have the right to object to the processing of your data, under certain conditions.

Rights in relation to automated decision making and profiling – You have the right not to be subject to a decision based solely on automated processing. The use of the Service includes automated matching between colleagues based on rules that are defined by your Organisation. This processing is considered to be automated decision making, and the use of our Service requests that you accept each time before your data is processed for this automated decision making.

If you make a request, your Organisation has one month to respond to you. Random Team will cooperate closely with your Organisation to answer these requests in a timely manner. If you would like to exercise any of these rights, please contact your Organisation, or contact us at

5. Accessing and modifying your information

You and your Organisation may access, correct or delete information that you have submitted to the Service using the tools within the Service (for example, editing your profile information). If you are not able to do so using the tools provided in the Service, you should contact your Organisation directly to access or modify your information, or send an email to

6. Account Closure

If you would like to stop using the Service, you should click on the unsubscribe link provided in every email sent by the platform, or you can contact your Organisation. Similarly, if you stop working for or with the Organisation, the Organisation may suspend your Account and/or delete any information associated with your Account.

7. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. When updated the effective date will be amended and the new Privacy Policy will be posted online.

8. Contact

If you have any questions about this Privacy Policy, please send us an email at or contact your Organisation.

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